BOOK A MEETING

GET IN TOUCH

Talk To A Real Dental Billing Specialist

No call centers. No bots. Just our team, picking up the phone.

Whether you’ve got a quick question, want pricing, or you’re ready to hand off your billing – we’d rather have a quick conversation than fill your inbox with auto-replies. Most messages get a same business day response. If we miss you, we follow up the next morning.

CALL US

(630) 449-2889

Mon-Fri, 8:30am-5:30pm CT

EMAIL

info@smartdentalbilling.com

Same business day response

OFFICE

Aurora, Illinois

Serving practices across the US

FREE AUDIT

Request below

No obligation, no contract

How To Reach Us

Pick whatever way works for you

Some folks want to talk things through on the phone first. Others would rather send a few details and get a written reply. Either way works for us – we don’t push anyone to “book a discovery call” before answering basic questions.

Fastest Response

Call us directly

Talk to someone who knows dental billing – claims, denials, AR, all of it. We don’t route you through a phone tree. Calls usually go straight to a person on the team.

(630) 449-2889 →

Best For Detailed Questions

Email the team

Drop us the details – what software you use, what’s broken, what you’d like sorted. We’ll come back with a real, written response (not a templated one).

info@smartdentalbilling.com →

For When You’re Ready

Book a 30-min meeting

Pick a time that works. We’ll walk you through what your billing looks like, what’s likely going wrong, and what we’d actually do about it. No slide deck. Just a conversation.

See available times →

No Cost, No Obligation

Free billing audit

Send us read-only access to your practice management software and we’ll do a proper look at your claims, AR, and collections – then send back a written report on what we find.

Request the audit →

Tell Us What’s Going On

Send a message, get a real reply

The more context you give us, the more useful our first reply can be. If you’d rather keep it short and we can dig in on the phone, that works too. Either way – no auto-responder, no sales sequence, no chasing.

  • Same business day response (sometimes within the hour)
  • Direct reply from a real specialist – not a sales rep
  • No long-term contract required to start
  • We’ll tell you honestly if we’re not the right fit

We typically reply within a few hours during business days. By submitting, you agree to our privacy policy. We don’t sell or share your info – ever.

What Happens After You Reach Out

Three things, no surprises

A lot of dental practices have been burned by billing companies that disappeared, sold them up-front, or vanished into a customer-success queue. Here’s what actually happens when you contact us.

01

You Hear Back, Quickly

Same business day, usually faster. A specialist – not a sales rep – reads your message and replies. If your situation needs a real conversation, we’ll suggest a time. If it’s a quick question, we just answer it.

Within hours

02

We Look At Your Numbers

If you want a free audit, we’ll review your claims, AR, and collections from inside your software. You get a written report on what’s working, what’s leaking, and roughly what’s recoverable. No obligation to continue.

3-5 business days

03

You Decide What’s Next

If we’re a fit, we map out exactly what we’ll handle, who does what, and how we’ll keep you in the loop. If we’re not the right fit – we’ll say so and point you to someone who is. No pressure either way.

When you’re ready

Before You Get In Touch

Quick answers to common questions

If you’re hovering over the contact button wondering whether it’s worth reaching out, these usually clear things up. The rest, we can walk through together.

We’re based in Aurora, Illinois. Our team works in US time zones, speaks English natively, and understands US dental insurance the way only people who’ve worked inside US dental practices can. We mention this because it matters – so much “outsourced billing” ends up routed overseas with predictable consequences for claims accuracy and patient communication.

Same business day, almost always. If you reach out on a weekend or holiday, you’ll hear from us first thing the next business morning. We’re not the kind of company that takes 3 days to respond to a “request a quote” form – that’s not how we run.

No. The conversation is free, the billing audit is free, and there’s nothing to sign. We won’t put you in a sales sequence or follow up forever if you decide not to move forward. We’d rather help one practice that’s ready than chase ten that aren’t.

Whatever you have is fine. If you can tell us what practice management software you use, roughly how many claims you submit per month, and what’s frustrating you most – that helps us cut to useful answers faster. But if you’re just exploring, “I’m a solo dentist in Texas and my front desk is drowning” is a perfectly good place to start.

Yes – we work directly inside your existing practice management software. Dentrix, Eaglesoft, Open Dental, Curve, Practice-Web, SoftDent / Carestream, and most others. We don’t make you switch systems or learn a new portal. We just log in and work.

It depends on practice size, claim volume, and which services you need – but for most practices, working with us costs less than employing one full-time in-house biller once you factor in salary, benefits, payroll taxes, and turnover. We give you a clear number after a short conversation. See how pricing works →

Often, yes. We work alongside in-house billers all the time – covering AR cleanup, denial management, or verification while your biller handles day-to-day submissions. We’re not here to replace anyone. We’re here to make sure nothing falls through the cracks. That’s a different conversation from “switching billers” and we’re happy to have it.

That’s actually one of the most common situations we walk into. Aging claims, denied claims piling up, a biller who quit, collections stuck at 60-70%. We’ve seen it. We have a structured way to work through backlogs while keeping your current claims moving – and most practices see meaningful improvement in months two and three.

Where We’re Based

Aurora, Illinois – serving practices across the US

Our office is in Aurora, just outside Chicago. We work with dental practices in all 50 states – solo dentists, group practices, specialty offices, and DSO-affiliated locations. Time zones aren’t a problem. Neither is your software, your size, or how complicated things have gotten.

Coast to Coast We work with practices in 50 states, from solo dentists in small towns to multi-location groups in major metros.

Still on the fence?

If you’ve got even a small concern about how your dental billing is running – one denied claim that didn’t get worked, AR creeping up, a biller you’re not sure about – it’s worth a quick call. The conversation costs nothing. The billing audit costs nothing. The worst that happens is you get clarity on what’s actually going on.

Call (630) 449-2889 Send a message
We were leaving thousands of dollars on the table every month and didn’t even know it. Smart Dental Billing came in, audited our claims, and within ninety days we were collecting at a level we hadn’t seen in years. – Practice owner, Specialty office, Texas